Introduction
If a reservation has already started (i.e., the reservation is 'on vacation'), you can easily extend or shorten the reservation using the Edit button located in the top-right corner of the reservation page.
How to Extend or Shorten a Reservation
- Click Edit in the top-right corner of the reservation page.
- Adjust the reservation dates (choose whether to update the prices or keep the same prices, depending on whether you want the rental amount to reflect the new dates).
- The coverage will update automatically.
- Click Save.
- Review the rental amount and add-ons.
- Use the Make Payment button to charge the customer’s credit card on file for the additional days or process a refund via the Transactions tab on the reservation page.
Good to know
- Your own guests must contact you directly to request a date change.
- Outdoorsy guests can submit a date change request from their Outdoorsy account. You will need to approve this request before it is applied to the booking. Encourage Outdoorsy guests to reach out to support if they needed assistance submitting a change request, you will be unable to change the dates after the reservation is marked 'on vacation'