Introduction
This guide explains how to locate ID numbers for customers, reservations, and vehicles, which is essential when seeking support or working on your website integration.
When requesting support, providing the relevant ID numbers linked to the issue will help ensure the quickest response and minimize any chance of confusion or errors.
Vehicle ID numbers
To easily find a vehicle's ID number, follow these steps:
- Navigate to the Vehicles page from the main menu.
- Select the vehicle in question.
- Once on the vehicle's page, check the URL. The numbers at the end of the web address represent the vehicle's ID number (see example below).
Example:
URL: https://dashboard.wheelbasepro.com/rentals/43655
In this case, the Vehicle ID is 43655.
Customer ID numbers
To find a customer's ID number:
- Type the customer’s name in the search bar to navigate to their profile.
- On the customer’s profile page, check the URL. The numbers at the end of the web address are the customer’s ID number.
Example
URL reads https://dashboard.wheelbasepro.com/customers/921383
In this case, the Customer ID is 921383
Booking (reservation/quote) ID numbers
To locate a booking ID number:
- Navigate to the relevant reservation from the main menu.
- In the colored bar at the top of the reservation page, the Reservation ID is displayed on the right side as Reservation # *******.
- Alternatively, you can also check the URL. The numbers at the end of the web address represent the reservation ID.
Example
URL reads https://dashboard.wheelbasepro.com/reservations/921383
In this case, the Reservation ID or Booking Number is 921383