Introduction
This setting will allow renters to book for less than your minimum nights. This is useful to fill small gaps in your calendar that potentially would not attract guests due to your minimum settings.
FAQs
Why do I want to override my minimum night setting?
Prior to this update guests were still able to reserve a vehicle for less than the minimum days/nights, but would pay the same amount as a reservation created for that minimum amount of time. This is because Wheelbase / Outdoorsy will show your vehicle to these guests, but ask them to pay the full amount of your minimum. Now, you have the ability to allow guests to request a booking for less than the minimum amount of time, without charging the full amount. This setting relies on a period of time you set to allow.
Where do I turn on the setting?
You'll find this in your Reservation Preferences page, after clicking on Account Settings.
Here you can set your
- minimum nights
- allow requests to be submitted if the booking is departing within a specific number of day/nights
You also have the ability to opt out of receiving these requests by selecting "Do not allow" in the drop-down menu. If a renter does not meet this criteria, they will be forced to pay the amount that corresponds to your minimum days/nights setting.
What if I use Instant Book?
If you allow requests to be submitted if the booking is departing within a specific number of day/nights, reservations for less than your minimum nights will come through as a booking requests in your Quotes page, under "New & Pending". You will need to confirm this booking on your end by using the green "Complete Reservation" button in the top-right of the booking page.
What if I don't use Instant Book?
If you allow requests to be submitted if the booking is departing within a specific number of day/nights, requests will be allowed to be sent for the price/dates that are less than your minimum. Previously it would force the request to use the price of your minimum.
How do I know if a request is less than my minimum?
We show you a banner at the top of the reservation page, letting you know that this request is for less than your standard minimum nights.