Introduction
Not sure what all the verbiage means in your Transaction log report? Below you will find the most common definitions of the vocabulary used in the Transaction log report.
Transaction Report Columns:
CC Fee: Credit card processing
Wheelbase Fee: Outdoorsy Lead Fee, E-signatures, optional DMV check (dealer service fees deducted from your payout, paid by Wheelbase account holder)
Renter Fee:Outdoorsy.com Renter Service Fee (Paid by guests, part of the renter's booking total)
Renter Services Fee: (protection packages, interior damage protection, Roadside assistance) - Premium Services Paid by guest [unless you discount protection package pricing]
International Transaction Fee: charged to guest's card if it originates from a different country than your bank - paid by renters
Credit: Payout to Wheelbase account holder's bank account
Debit: Withdrawal from the Wheelbase account holder's bank account
Payment Types (Method):
Wheelbase Fee Payment: debits the Wheelbase account holders bank for service fees
Reservation Charge: Guest's initial reservation payment (only cc fees collected)
Remainder Charge: Guest's remainder reservation payment (wheelbase, renter, services fees collected)
Full Reservation Charge: Guest's Full reservation payment (wheelbase, renter, services fees collected)
Manual Charge: Charge to guest's card that was not scheduled as one of the above 3
Refund: refund issued to customer's card on file
Security Deposit Claimed: Claim issued on a security deposit
Owner refund: Automatic credit to Wheelbase account holder for any over-collected fees at departure date (when a service is removed)
Renter Credit: Credit applied to a reservation from an Outdoorsy.com referral credit