Introduction
Reservations from Outdoorsy.com will include a protection package that varies in price and services from Outdoorsy. Options are offered during the booking, the guest can choose Essential, Preferred or Peace of Mind.
On your reservation page you will see the line item Vehicle Protection Package. The right hand side on the booking page will show you which package the guest selected.
What are the differences between them?
Packages differ in terms of daily cost, liability coverage, comprehensive and collision coverage, roadside, deductible and more. Here's what's included for the guest:
Note: Keep in mind that deductibles will be different for 'direct' bookings, that are coming from your own website.
Essential
- Liability covered to the minimum required by your state
- Up to $300,000 in physical damage protection
- 24/7 customer support for your guest
- Roadside Assistance
- Windshield Coverage
- Deductibles: $1,500 per loss (vehicle type Class A will have a higher deductible of $4,000)
- Concierge services
Preferred
- Liability covered to the minimum required by your state
- Up to $300,000 in physical damage protection
- 24/7 customer support for your guest
- Roadside Assistance
- Windshield Coverage
- Deductibles: $1,000 per loss (Class A $3,000)
- Concierge services
- Mobile Mechanic
Peace of Mind
- Liability covered to the minimum required by your state
- Up to $300,000 in physical damage protection
- 24/7 customer support for your guest
- Roadside Assistance
- Windshield Coverage
- Deductibles: $500 per loss (Class A $2,000)
- Concierge services
- Mobile Mechanic
- Accident Interruption
- RV Technical Assistance Hotline
Can I remove it?
No, not for guest coming from Outdoorsy. If Outdoorsy's coverage is not available in your country you can choose your custom insurance under Premium services
Can I change it? The guest wants to change their option.
Yes, there is a button to Update Package on the reservation page. Guests can also adjust from their Outdoorsy.com guest trips page. Changes need to be made before the booking departure date.