Once your claim is filed, you’ll receive an estimate. Outdoorsy claims are initially settled with a preliminary estimate based on a photo appraisal. Once the vehicle is ready to be repaired, the shop can file a supplement to bridge the gap on additional repair expenses.
What is a supplement?
A supplement is filed by the repair facility when the actual costs to repair a vehicle exceed the amount estimated in the preliminary appraisal. This may be due to freight charges for a part, damages found during teardown, higher labor rate for a specialized technician, etc. All supplemental charges are reviewed and validated by our licensed appraisal team to ensure that only the actual necessary cost of repair is being covered.
How is a supplement filed?
To submit a claim, you’ll need to take pre-trip and post-trip photos within 48 hours of departure and return. Qualifying Wheelbase claims should be submitted within 48 hours of return and signed forms are preferable to ensure a smooth process
- Snapsheet appraisal team