Affirm is a third-party company Wheelbase has partnered with to allow guests to finance all or a portion of their trip with payments due at a later time.
How do I make Affirm available to my guests?
You are able to make Affirm available by
- going to your Premium Services tab
- selecting On under Affirm
Loan application process
The loan application process for Affirm, starts during the booking process. Once the guest has reached the payment details screen, they will have the option to pay with Affirm.
Once the guest has selected the option to use Affirm,
- they will be brought to Affirm.com
- where they will undergo the application process
- The guest will be asked for their phone number and personal identifying information
In total, the overall process should take approximately 5 minutes and decisions are instantaneous in most cases.
NOTE: The Affirm application process is a credit inquiry and will result in a hard credit pull for the guest.
Once a guest has applied and selected their preferred payment plan, they will be provided additional information regarding their approval. In the event the guest is not fully approved for the full amount of their booking, they will be instructed to enter a secondary payment method into the checkout flow payment details section.
Additionally, if the guest is required to pay Affirm an amount prior to financing approval, they will be provided with this information and an option to pay prior to the returning to the checkout page of the reservation.
You or Wheelbase support cannot apply a payment from Affirm to a booking. If the guest is unable to do it from their end or is having issues, they will need to reach out directly to Affirm.
How is payment received when the guest uses Affirm?
You will receive a payout as usual, Affirm doesn't change how payouts work.
If a guest defaults on a payment, that will be between the guest and Affirm; this will not affect your payouts.