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Wheelbase webinar recordings

  • Updated

Introduction

See below for recording links and content from our monthly Wheelbase webinars.

 

If a recording has expired, just let our support team know via the support bubble and we'll get an updated link for you.

 

Recordings and topics

  • May 2023 Webinar Recording
    • Topics
      • Claims Edition
  • April 2023 Webinar Recording
    • Topics:

      • Prep Fee (insights)

      • Pricing (data)

      • Reservation Preferences (overview)

      • Vehicle Specific vs. Global settings (quick hit)

  • March 2023 Webinar Recording
    • Topics:

      • Importance of Walkthroughs

      • Rules of the Road/Notes to Guests

      • Prioritizing Driver Verification

      • Chat / Transition to Zendesk

      • Zubie (GPS)

  • February 2023 Webinar Recording (password: CRK.E0?w)

    • Topics:
      • Insurance (managing risk)

      • Claims

      • Burning Man

      • GPS/Zubie

      • 1099-K (another update)

      • Check out/Check in (best practices)

  • January 2023 Webinar Recording (password: $ywAY=0u)

    • Topics:

      • Dynamic Pricing

      • Reporting (pro tips)

      • 1099-k (update)

      • Passwords/Security

         

  • November 2022 Webinar Recording

    • Topics:

      • Custom Insurance- NEW Tax rate setting

      • Prep Fee - NEW Tax rate setting & checkout

      • The power of great listing photos

         

  • October 2022 Webinar Recording

    • Topics:

      • Extended visibility for Notes to Renters

      • Driver Verification Statuses

      • Industry Insights (USA)

         

  • September 2022 Webinar Recording

    • Topics:

      • Company Update with SVP of Product/GM of Marketplace Ross Schwaber

      • Mileage/ Generator Fee per day update

      • Prep Fee vehicle specific description update

      • Best practice IMG - Interior Damage Protection (alternate payee form)

         

  • August 2022 Webinar Recording

    • Topics:

      • Protection Package Price Outdoorsy vs. Wheelbase

      • Insurance

      • Prep Fee

         

  • July 2022 (August 3rd) WebinarRecording

    • Topics:

      • Outdoorsy requires Insurance for Outdoorsy bookings

      • Renter Add ons Request from Outdoorsy bookings

      • Damage Protection File a claim tips and tricks

     

  • June 2022 Webinar Recording

    • Topics:

      • Protection Package Price Update

      • Driver Status Tags in Wheelbase

      • Consolidating required add-ons into a single “Prep Fee”

         

  • May 2022 Webinar

    • Topics: What are RV Rental businesses doing to prepare for summer and stimulate more business?

      • Insights into how photos, security deposit, and cancellation policies can drive you more business on Outdoorsy

    • Wheelbase product updates

      • Notes to renters feature

      • Renter address requirements for reservations

      • GPS Service update with new partner and deprecating GPS in Wheelbase dashboard Recording

         

  • March 2022 Webinar:

    • Topics: Damage Protection, Discount Code updates, more Q&A.

       

  • February 2022 Webinar:

    • Topics: Wheelbase pricing changes, update to booking integration (iFrame), gateway decommissioning, Outdoorsy RV financing, Online Learning Management System (coming soon), Insurance Binders, Roamly Insurance, more Q&A.

       

  • December 1st 2021 Webinar:

    • Topics: Automated refunds on Outdoorsy // Sales tax withholding & remitting on Outdoorsy.com // Improved driver verification process // Interior Damage Protection benefits // Q&A: primary vs secondary insurance, more Q&A.

       

  • October 2021 Webinar:

    • Topic: New date change feature. Open discussion to what other users are planning for 2022 (ex. expanding fleets, storage, etc.) Outdoorsy RV financing.

       

  • September 2021 Webinar:

    • Topic: New feature rollouts: Outdoorsy launches financial services helping owners get new/refinance existing loans with low-interest loans. NEW email activity log in reservation page.

       

  • August 2021 Webinar:

    • Topic: New feature rollout: Overriding minimum nights settings.

       

  • July 2021 Webinar:

    • Topic: Tips on creating content for your listings, Best practices from Customer Success Manager, New Features updates (Reviews), Q&A.

       

  • June 2021 Webinar:

    • Topic: Tips on maximizing bookings, Educating renters on proper fuel type, Best practices for success from Customer Success Manager, New Features updates (Reviews), Q&A.

       

  • May 2021 Webinar:

    • Topic: New features, fixes, and others coming soon. Questions from attendees around insurance, claims, deductibles, & more. Recording

       

  • April 2021 Webinar:

    • Topic: Insurance update; Wheelbase product changes; & submitted questions

      Recording

       

  • March 2021 Webinar:

    • Topic: Questions & topics submitted by attendees, and introduction to Wheelbase phone support: Recording

       

  • February 2021 Webinar:

    • Topic: Introduction to Wheelbase Customer Success Managers & answered questions submitted by attendees: Recording

       

  • January 2021 Webinar:

    • Topic: Special Guest: Director of Insurance & Claims, new updates for 2021 about insurance and common claims questions.

       

  • December 2020 Webinar:

    • Topic: answered FAQ's and topics submitted by attendees

      Recording

       

 

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